Training for Public Officers

APPLICATION PROCESS


The Public Service Academy (PSA) offers training services to Public Officers.

The schedule for training by the PSA is sent to the Permanent Secretaries of all Ministries.

This information is then circulated with the divisions of the ministries and individuals are nominated for training. Once this information is forwarded to PSA applicants will be registered for their courses according to the availability of space.

Should a Ministry wish to request a specific course, the Permanent Secretary or the assigned liaison is asked to contact the PSA representative assigned to their ministry so that relevant arrangements can made when possible.

 

CONTACT US


For further information please contact the PSA at :

Public Service Academy
Ministry of Public Administration
Level 5, National Library Building
23 Abercromby Street
Port of Spain 100509
Republic of Trinidad and Tobago
Email: publicserviceacademy@gov.tt
Telephone: (868) 623-4724 ext. 31950, 31951, 31957, 31961, 31963, 31965

 

DOWNLOADABLE FORMS


Face-to-Face Training Nomination Form
Please use our Nomination Form when applying for courses.

Online Training Nomination Form
Please use our Online Nomination Form when applying for courses.

 

TRAINING STATISTICS


Number of Public Officers Trained for Fiscal 2019 - 2020

October – December
18 Workshops held, 312 Officers Trained

January – March
11 Workshops held, 210 Officers Trained

Workshop

Male

Female

Total

Workshop

Male

Female

Total

EDP for Senior Public Officers (2)

13

26

39

EDP for Senior Public Officers (2)

9

30

39

HR for Non-HR Professionals

4

12

16

Communication for Effective Customer Service

5

13

18

Introduction to Ethics and Values

3

17

20

Supervisory Management (2)

9

30

39

Designing Orientation Programmes

2

8

10

HR for Non-HR Professionals

6

13

19

Freedom of Information (3)

13

32

45

Disciplinary Procedures: One Man Tribunal

1

19

20

Ethical Issues in the Public Service

3

10

13

Ethics, Accountability and Good Governance

4

13

17

Supervisory Management

3

17

20

Introduction to Ethics and Values

5

15

20

Communication for Effective Customer Service

4

14

18

Creativity and Innovation for Leadership

7

12

19

Inventory Control & Management

4

14

18

Ethical Issues in the Public Service

0

19

19

Risk Based Auditing

4

14

18

 

N.B. All workshops for the Quarters April – June and July to September 2020 were suspended due to Covid-19 restrictions imposed.

Creativity and Innovation for Leadership

4

16

20

Conflict Resolution

2

19

21

Ethics for Government Internal Auditors

3

15

18

Mastering Emotional Intelligence

6

10

16

Preparation of Pension and Leave Records

3

17

20

 

Number of Public Officers Trained for Fiscal 2020 - 2021

October – December
5 Workshops held, 516 Officers Trained

January – March
3 Workshops held, 167 Officers Trained

Workshop

Male

Female

Total

Workshop

Male

Female

Total

Customer Service Online Training - Pilot

7

14

21

Customer Service Online Training Cluster One

6

30

36

Customer Service Online Training – ICT Access Centres

9

5

14

Freedom of Information

7

21

28

April - September
2 Workshops held, 69 Officers Trained

Customer Service Online Training Cluster Two

4

30

34

Customer Service Online Training Cluster Three

2

33

35

 

Number of Public Officers Attending Webinars for Fiscal 2020 - 2021

Webinar

Total Attendees

Webinar

Total Attendees

Leadership Webinar: Managing Industrial Relations During Covid-19

241

Leadership Webinar: Transforming the Public Service Human Resource Environment

103

Leadership Webinar: A Guide to Litigation

166

Leadership Webinar: Implementing Change whilst Adapting to Covid-19

94

Leadership Webinar: Managing Stress Effectively

226

Leadership Webinar: Delegated Functions

104

Leadership Webinar: Digital Transformation - What it means for GoRTT

210

Leadership Webinar: Mental Health and Wellness

188

Leadership Webinar: Discipline in the Public Service

216

Leadership Webinar: Coaching Skills

190

 

Number of Public Officers Trained for Fiscal 2021 - 2022

October – December
1 Workshop held, 42 Officers Trained

January – March
3 Workshops held, 214 Officers Trained

Workshop

Male

Female

Total

Workshop

Male

Female

Total

Customer Service Online Training

5

37

42

Role of the Employer in the National Insurance System

 

 

167

 

 

 

 

Registry Procedures

6

23

29

 

 

 

 

Business Writing

2

16

18

April – June
3 Workshop held, 84 Officers Trained

Workshop

Male

Female

Total

Business Writing Level II

2

12

14

Registry Procedures

8

23

31

Introduction to Monitoring and Evaluation

13

26

39

 

Number of Public Officers Attending Webinars for Fiscal 2021 - 2022

October – December
2 Webinars held, 334 Attendees

January – March
1 Webinars held, 111 Attendees

Webinar

Total Attendees

Webinar

Total Attendees

Leadership Webinar: A Guide to Litigation

159

Emotional Intelligence

111

Leadership Webinar: FOI and the Role of the Decision Maker

175

April – June
1 Webinar held, 125 Attendees

Webinar

Total Attendees

Leadership Webinar: Building High Performance Work Teams

125

 

TRAINING FACILITIES


The Public Service Academy uses the Government Training Centre (GTC) at Chaguaramas and other venues to conduct the majority of its courses, but also continues to use facilities in Port of Spain, its environs and Tobago as the need arises.

 

EXTERNAL TRAINING OPPORTUNITIES


Please click on the following image to access more information.

Public Officers are invited to apply for this opportunity. Registration is FREE.